Information for Summer Guests

Got A Question?

Our team is happy to help. To contact reception, call +353 (0) 91 527112 or…

…Dial 0 from the bedroom phone (Corrib Village)
…Press the concierge icon on the hallway intercom (Goldcrest Village)

Reception is open daily from 8:30 –20:00. However, we can be contacted 24 hours on + 353 (0) 87 2753165.

Please note that replacement keys should be requested during reception hours.

Check-out Time

10:00am on day of departure.

Health & Safety – COVID-19

We pride ourselves in ensuring that your stay with us runs as smoothly as possible and are committed to providing a safe and healthy environment for you while you are at Corrib Village/Goldcrest Village.

We ask you to adhere to all public health guidelines (see here and here) and follow direction in our public spaces. Our COVID-19 Policy Statement can be found by clicking here.

We ask that only 1 representative from your family/group comes to reception to check-in where possible.

Please see information on emergency procedures below.

Emergency Procedures

In the event of an emergency, please call +353 (0) 87 2753165 for security.

Fire instructions are on the back of your bedroom door – please take note of what to do in the unlikely event of a fire.

Please ensure that all bedroom doors and windows are closed when away from apartments.

24-hour Security

Call +353 (0) 87 2753165 or (if in Corrib Village) dial 2207 from the bedroom phone.

Access, Location & Parking

The main entrance from Upper Newcastle Road is open 24 hours 7 days per week.

Eircode: H91 F78F. To find us click here.

Complimentary parking is provided on the grounds of Corrib Village for all our residents (excluding blue-lined Pay & Display spaces, for which payment is required). No permit is required. However a permit is required in all other areas of the University campus (excluding blue-lined Pay & Display spaces, for which payment is required).

Please note that strict clamping is in operation in all areas outside of Corrib Village gates and in Pay & Display areas both inside and outside Corrib Village.

Maintenance Issues

Should you have any maintenance issues during your stay, please log them by emailing info@campusliving.ie and we will endeavour to resolve as soon as possible.

For urgent issues, please contact reception. If, during your stay, there is an exceptional reason why a member of staff or trusted contractor may need to visit your apartment, we will inform guests with as much notice as possible.

Facilities

Laundry facilities are located between blocks B & C and can be accessed 24 hours. An app can be downloaded to gain use of the washing machines and dryers. Instructions are posted in the laundry room. Open 24 hours.

The kitchen/living area is fully equipped and includes TV, kettle, toaster, microwave, fridge, freezer and oven.

Wi-Fi

Wi-Fi at the village is complimentary. Your individual login code is on the back of your bedroom door.

Linen

Linen and towels are provided for all guests. If you require additional towels, pillow or duvet, please contact reception.

Cleaning Schedule

Clean towels are provided on day 3 of your stay. Full apartment clean with linen change once weekly. Please ensure that bins are emptied and bin liners tied at end of your stay.

Sustainability

To do our bit for the environment and reduce waste, we no longer provide toiletries.

Recycling facilities are available and where possible we ask you to separate your waste correctly. In the kitchen/living area, there is a compartment for each of the following waste streams:

• Food waste
• Recyclables (cardboard, plastic, paper, cartons, tins)
• General waste (all non-recyclable waste)

There is a bin outside for glass.

Non-smoking / vaping

Please note that all rooms are non-smoking and non-vaping.

Feeling peckish? Our shop/café in Corrib Village offers freshly-made hot pizza, sandwiches, fruit, snacks and more, available throughout the day.

Order pizza in advance for collection! Simply call 091 519299 to place an order and your pizza will be ready to collect from the shop in a matter of minutes!

Allergen information is available – please ask us for more information.

The University of Galway campus boasts a wide range of sports facilities. And, a reduced family rate is available at the Sports Centre for our guests!

We also have a tennis court right here on site.

For details, ask at reception.

Did you know that University of Galway plays host to conferences, events, and group programmes? To find out about bookable facilities and catering services, email us on info@campusliving.ie or visit www.universityofgalway.ie/events.

Forgot some essentials? From toothbrushes to tights and from snacks to sun cream, our shop at Corrib Village has got you covered!

Open daily from 8:00am – 9:00pm.

You can also find a pharmacy and additional shops on University of Galway’s South Campus.

University of Galway is waiting to be explored! Check out the Biodiversity Trail and more!

For details, visit www.universityofgalway.ie/visitors.

Want to venture further afield? Click here for ideas on things to do in Galway!